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Product scenarios

CRM · Industry: Finance, Insurance, Banking

Mobile CRM for financial advisors

The CRM functions needed in the field for financial services

Mobile app offering the core CRM functions adapted for mobile, optimized for small screens, with secure biometric authentication and smart forms. Before work starts, we agree the scope and the measures that will show whether it works for your business.

Discuss the scope for your business See the problem and solution
Conceptual customer relationship timeline
Concept visual, not a client application screen
01What is not working today02How the solution could work03What our work proves04What to measure05How we define the scope06What needs to connect
01What is not working todayMobility challenges in financial industryThe situation that costs the team time, sales or control of the process.

Financial advisors, insurance agents and brokers need access to full CRM functionality during client meetings in the field. Traditional solutions require desktop computer access.

  1. 01Lack of mobile access to full CRM functionality
  2. 02Need to work at desk
  3. 03Security of sensitive financial data
  4. 04Complex forms on small screens
02How the solution could workMobile CRM with full functionalityThe key parts of the system and the role each one plays in daily work.

Mobile app offering the core CRM functions adapted for mobile, optimized for small screens, with secure biometric authentication and smart forms.

  1. 01Full customer database with search
  2. 02Meeting calendar with synchronization
  3. 03Create and edit applications in the field
  4. 04Biometric authentication (Face ID/Touch ID)
  5. 05Secure data synchronization
  6. 06Integration with maps and navigation
03What our work provesProven in related deliveriesSee public projects that demonstrate our delivery experience in this area.

Below are public GMI deliveries from this area. They demonstrate our delivery experience, but they do not promise the same outcome for a new product.

Proven in related deliveries

BERG System Case Study - mobile CRM for financial services

Mobile CRM for financial advisors. The CRM functions needed in the field. Data security, biometric authentication.

View the delivery
04What to measureWhat we will validate in your businessThe metrics to define before work starts and review after a pilot.

Public deliveries demonstrate our experience. The baseline and target for each metric will still be specific to your business.

01

Metric to validate

Team mobility

Related delivery experience helps us plan this area. We will define the baseline and target for team mobility using your business data.

02

Metric to validate

Data security

Related delivery experience helps us plan this area. We will define the baseline and target for data security using your business data.

03

Metric to validate

Sales growth

Related delivery experience helps us plan this area. We will define the baseline and target for sales growth using your business data.

05How we define the scopeFrom the problem to an agreed planFrom a clear problem to an agreed scope, price and delivery plan.
01

Define the problem

We examine the process, users, data and constraints, then agree which problem is worth solving first.

02

Map and test the flow

We design the key product journey and test it with the people who will actually use it.

03

Build and integrate

We build the product, integrations and tests together. Progress and decisions stay visible throughout.

04

Launch and measure

We release in stages, measure the agreed indicators and use the evidence to plan what comes next.

06What needs to connectSystems and integrations behind the solutionThe systems, data and integrations required for a safe launch.

Frontend

  • React Native
  • Expo
  • TypeScript

Backend

  • Node.js
  • REST API

Mobile

  • iOS
  • Android

Integrations

  • JWT
  • Biometrics API
  • SSL Pinning

A service matched to this scenario

Integrations and operational systems

Applications connected to CRM, ERP, APIs and team workflows.

Explore the service scope

Related topics

Industry for this scenarioFinance, Insurance, BankingCRMCRM for pharma field sales

Next step

Tell us which process you want to improve

During workshops we align the goal, users, data and risks. Once the scope is agreed, you receive a fixed-price delivery proposal.

Discuss the scope for your business Prepare a short brief
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about the project.

Have an app idea or need technological support? Write to us — we'll prepare a preliminary analysis and estimate within 48h. Projects that go through our DDT process (Discovery, Design & Technology) come with a price guarantee and a fixed-price agreement — a key differentiator for us.

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