Customers find incidents first
Without monitoring, a complaint becomes the first alert that something has gone wrong.
01 / Product maintenance after launch
After launch, your product still has a job to do.
We take responsibility for stability, security and the next releases. You see priorities, product health and the change plan before an issue reaches users.
Clear SLA priorities and response path
Steady rhythm monitoring, reviews and releases
One team maintenance and product growth
02 / The cost of neglect
A small technical issue can quickly become a business problem.
Maintenance does not begin with a ticket list. It begins with what could stop sales, customer service or your team.
Deferred updates accumulate risk
Dependencies, operating systems and app stores keep changing even when the product does not.
Firefighting replaces the roadmap
Without shared priorities, the loudest issue wins while valuable product work waits.
03 / Operating model
From system takeover to a predictable release rhythm.
We first understand product health. Then we agree ownership, response rules and a plan for growth.
- 01
Takeover and diagnosis
We review code, infrastructure, dependencies, available logs and the deployment process.
Outcome: risk map and immediate action list
- 02
Response rules
We agree incident priorities, communication channels, decision owners and the SLA scope.
Outcome: clear responsibility on both sides
- 03
Stabilisation
We remove key sources of failure and organise monitoring, backups and deployments.
Outcome: fewer production surprises
- 04
Product growth
Planned releases connect data, user needs and business priorities.
Outcome: a roadmap the team can deliver
04 / Scope of care
The scope follows product risk, not a pre-built package.
After diagnosis, we select the work your system needs. We do not add process that creates no value.
Typical scope
- Monitoring, alerts and error analysis
- Library and dependency updates
- Security and backup reviews
- Release support and urgent fixes
- Priority and recommendation reports
- Planning features and future releases
A strong fit when
The product serves customers or a critical company process, and downtime, defects or delayed updates have a real cost.
We can take over an existing product
We do not have to be its original developer. We begin with a technical diagnosis and make the current state, risks and required scope explicit.
05 / Proof of continuity
SFD keeps evolving long after its first release.
The app combines commerce, loyalty and motivation. Its result depends not only on launch, but also on store quality, updates and stability as usage grows.
View the SFD case study100,000+SFD app downloads
06 / Next step
First, let us find out what your product actually needs.
In the first conversation, we will establish system health, the key risks and a sensible way to take responsibility.
Contact
Let's talk
about the project.
Have an app idea or need technological support? Write to us — we'll prepare a preliminary analysis and estimate within 48h. Projects that go through our DDT process (Discovery, Design & Technology) come with a price guarantee and a fixed-price agreement — a key differentiator for us.
Write to us[email protected]
Visit us
GD
gmi.software Sp. z o.o.ul. Jana Heweliusza 11 / 819
80-890 Gdansk, PolandNearshore product delivery across EU, UK and US time zones.
80-890 Gdansk, PolandNearshore product delivery across EU, UK and US time zones.
NIP: 5252816287KRS: 0000830003
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