Customer chat
AI assistants handling questions and supporting users 24/7.
LLM integrations
LLM integrations in product
Chat, copilots, and AI assistants in your app
We add secure, measurable generative AI features to existing products: copilots, assistants, search, data extraction and model routing. We design the integration so quality, cost and data access remain controllable without rebuilding the product around one provider.
We integrate generative AI directly into your applications: chats supporting customers, copilots for users, assistants for data analysis. Natural language as an interface to your product.
Cooperation process
How does our cooperation look like?
A transparent process that leads from idea to finished product
01
Use Case & Scenarios
We define use cases, conversation scenarios, and expected behaviors. We plan integration with existing product.
02
Conversation Design
We design conversation flow, system prompts, and context structure. We plan personalization and memory.
03
Development & API
We implement LLM integration, chat APIs, and context management system. We care about streaming and UX.
04
Product Integration
We connect chat/copilot with your app: user data access, system actions, personalization.
05
Testing & Optimization
We test response quality, UX, and performance. We optimize prompts, context, and costs.
06
Deployment & Monitoring
We deploy to production with usage, cost, and satisfaction monitoring. We provide support and development.
Key benefits
Why choose us?
Business outcomes first—technology is the means, not the end in itself.
Copilots
Assistants in apps helping users with daily tasks.
Data analysis
Natural language for data analysis, reports, and insights.
Security
Access control, data validation, and privacy protection.
Personalization
User context, history, and preferences in every conversation.
Streaming
Smooth real-time responses, better UX.
FAQ
Questions about integrating an LLM into a product
Can you add AI to an existing application without rebuilding it?
Usually, yes. An AI layer can be added through a dedicated backend and APIs while keeping the existing frontend, authentication and data model. We first review integration points, data access, latency and security requirements.
Can the integration support OpenAI, Claude, Gemini or local models?
Yes. We select models based on the task, quality, privacy and cost. When justified, we add a routing layer and a shared response contract so providers can be tested or changed without rebuilding the whole product.
How do you reduce hallucinations and incorrect answers?
We combine an appropriate model with controlled context, output validation, business rules and an evaluation set. For company knowledge, we use RAG and source citations; high-risk actions are routed for approval.
How do you control the operating cost of an LLM feature?
We measure cost per user and completed task, constrain context, cache safe outputs and route simpler cases to lower-cost models or deterministic code. Budgets and cost alerts are part of production monitoring.
Technologies
What technologies do we use?
Modern tools and proven solutions for the best results
OpenAI
AI Platform
Claude
AI Platform
LangChain
Framework
Next.js
Frontend
Node.js
Backend
PostgreSQL
Database
WebSockets
Real-time
Redis
Cache
Guides and proof
Articles, technology pages and case studies that support your buying decision.
RAG and knowledge bases
Connect a model to current company knowledge, permissions and source citations.
Read moreAI agents and automation
Extend model responses with controlled tools and workflow execution.
Read moreAI Opportunity Sprint
Validate the use case, data, risks and metrics before building an AI feature.
Read moreCase study: Cognic AI
See how AI supports transcription and documentation in a real product.
Read moreService scope
What does the service include?
Below is an example scope of work that we adjust to the stage and goals of the project.
Conversation and scenario design
Integration with OpenAI, Claude, local models
Chats and copilots in applications
Context management system
Personalization and conversation memory
Response streaming and UX
Integration with product data
Monitoring and optimization
Next step
Ready to start?
Schedule a free consultation and learn how we can help with your project. After our DDT process (Discovery, Design & Technology), we offer a price guarantee and a fixed-price agreement.
Contact
Let's talk
about the project.
Have an app idea or need technological support? Write to us — we'll prepare a preliminary analysis and estimate within 48h. Projects that go through our DDT process (Discovery, Design & Technology) come with a price guarantee and a fixed-price agreement — a key differentiator for us.
Write to us[email protected]
Visit us
GD
gmi.software Sp. z o.o.ul. Jana Heweliusza 11 / 819
80-890 Gdansk, PolandNearshore product delivery across EU, UK and US time zones.
80-890 Gdansk, PolandNearshore product delivery across EU, UK and US time zones.
NIP: 5252816287KRS: 0000830003
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