Low retention
Customers buy once and leave - no repeat behavior and fragmented data.
Stronger brand attachment with a program and in-app communication.
120+ companies trust gmi.software
Your customers come back - because loyalty in e-commerce is a strategy, not luck.
We implement loyalty programs in a mobile app: points, tiers, coupons, and push - wired to your store and CRM.
- From discovery to production: integrations with POS, ERP, and marketing tools
- LTV analytics, segmentation, and mechanic testing - not guesswork
Free consultation · reply within 48h · fixed price after DDT (price guarantee)
120+
Delivered projects
16+
Years in business
30
Team members
9:41
Pulse
Your business in your pocket
Welcome back
Conversion vs web+24%
3.2×
Web32%
App100%
Live
New orders
12 in queue · avg 2 min
Push campaign
68% opens · sent 2:00 PM
Syncing
E-commerceRetailSportsHealthEducation
Where we are
Meet our team
On-site and remote consultations - pick a city or reach out from anywhere.
- Trójmiasto
- Warszawa
- Kraków
- Poznań
- Wrocław
- Rzeszów
Where teams lose revenue
Don't waste chances to earn loyal customers
Typical barriers we remove with apps and integrations.
Siloed data
Store, CRM, and campaigns do not connect - hard to measure program impact.
A unified customer view online and offline for marketing decisions.
No owned channel
Dependence on ads and marketplaces - rising acquisition costs.
An icon in the pocket, push, and personalization without intermediaries.
App · loyalty
High CAC
Every new order is expensive if past buyers do not return.
Loyalty mechanics increase frequency and basket value.
Weak personalization
One-size-fits-all offers - low engagement in mobile.
Segments, rewards, and offers aligned with behavior.
Cooperation process
How does our cooperation look like?
A transparent process that leads from idea to finished product
Step 01
Discovery & goals
We analyze funnel, data, and systems. We align KPIs: retention, basket, frequency.
Step 02
Program concept
We design mechanics (points, tiers, missions), app UX, and backend integrations.
Step 03
Integrations
We connect store, POS, ERP/CRM, and marketing - consistent event flows.
Step 04
Build & QA
We build the app (React Native), test scenarios and load before launch.
Step 05
Launch & optimization
Store releases, monitoring, A/B tests on mechanics, and data-driven iteration.
Key benefits
Why choose us?
Business outcomes first—technology is the means, not the end in itself.
Retention & LTV
Programs that increase repeat purchases and relationship value.
Basket & frequency
Mechanics and messaging that support average order value.
Personalization
Offers and rewards tailored to segments and behavior.
Gamification
Missions, tiers, and rewards that engage without noisy UX.
Integrations
We connect to stores and platforms
Integrations tailored to your stack - from popular engines to custom backends.
Shopify
Store platform
WooCommerce
Store platform
PrestaShop
Store platform
MedusaJS
Store platform
Case studies
See our implementations
Projects that show our approach and experience
Client testimonials
They trusted us and see results.
Case study
100 000+
SFD app downloads and a 4.9 App Store rating.
Proof from a real launch.
Product strategy, UX, and development combined in an app used by customers every day.
Service scope
What does the service include?
Below is an example scope of work that we adjust to the stage and goals of the project.
Loyalty programs and membership tiers
Points, coupons, promotions, and segmentation
Integrations with POS, ERP, CRM, and automation
App with QR codes and customer identification
Push, inbox, and transactional messaging
Analytics, reporting, and LTV optimization
Ready to start?
Schedule a free consultation and learn how we can help with your project. After our DDT process (Discovery, Design & Technology), we offer a price guarantee and a fixed-price agreement.
Preliminary estimate in 48h
Fixed price after DDT — price guarantee
No commitment
We can sign NDA
Contact
Let's talk
about the project.
Have an app idea or need technological support? Write to us — we'll prepare a preliminary analysis and estimate within 48h. Projects that go through our DDT process (Discovery, Design & Technology) come with a price guarantee and a fixed-price agreement — a key differentiator for us.
Write to us[email protected]
Visit us
GD
gmi.software Sp. z o.o.ul. Jana Heweliusza 11 / 819
80-890 Gdansk, Poland
80-890 Gdansk, Poland
NIP: 5252816287KRS: 0000830003
© 2026 gmi.software Sp. z o.o.