Yacht owner mobile app
Mobile app for yacht builders increasing customer loyalty through points program, service management, digital documentation and exclusive offers. Monetization model based on premium subscriptions, service offerings and upselling.
Yacht builders challenges in maintaining customer relationships
Yacht owners need comprehensive support in managing their vessels, while builders have limited opportunities to build long-term relationships and monetize after sale. Traditional approach relies mainly on phone calls and port visits.
- No digital communication channel with owners
- Limited upselling opportunities for service offerings
- Lack of loyalty system encouraging returns
- Manual management of documentation and service history
- Low customer retention after yacht purchase
Mobile app with loyalty program and service management
Comprehensive app combining loyalty program with points and rewards, digital service logbook, maintenance schedule, access to exclusive offers and expert recommendations. App increases owner engagement and generates additional revenue for builders.
- Loyalty program with points and statuses (Silver, Gold, Platinum)
- Digital service logbook with history and documentation
- Maintenance schedule with automatic reminders
- Rewards system redeemable for services and discounts
- Exclusive offers and premium packages for owners
- Expert recommendations leading to consultation booking
- 24/7 access to service support
- Yacht history timeline (delivery, inspections, upgrades)
Example UI of mobile app for yacht owners with loyalty program, service management and digital documentation
Tech Stack
Backend
Node.js
PostgreSQL
Mobile
React Native
Expo
Integracje
Push Notifications
Calendar APIs
Payment Gateway
Cloud
DigitalOcean
Jak wygląda realizacja?
Discovery & Workshops
Builder workshops: mapping yacht owner journey, identifying monetization points (service, parts, subscriptions), MVP definition with loyalty program and service management.
Design & Prototyping
UX/UI design referencing yacht industry (maritime color palette, luxury feel). Prototyping flows: premium package activation, points management, service booking.
Development
React Native with Expo implementation: loyalty module, digital service logbook, calendar integrations, push notification system, admin panel for builders.
Deployment & Launch
App Store and Google Play publication, onboarding first owners, activation campaigns, engagement monitoring and service conversion optimization.
Business Benefits for Yacht Builders
Additional revenue streams
Premium subscriptions, increased service sales, upselling of parts and accessories, and fees for exclusive offers generate new revenue streams beyond yacht sales.
Increased loyalty and retention
Points program and owner statuses (Silver, Gold, Platinum) build long-term relationships. Owners return more frequently to builders for service and upgrades.
Proactive yacht lifecycle management
Automatic maintenance reminders, expert recommendations and documentation access increase customer satisfaction and reduce risk of technical issues.
Better understanding of customer needs
App data (usage, preferences, service history) enables offer personalization and better service planning.
Reduced support costs
Digital documentation and self-service in app reduce customer service workload and speed up service processes.
Interested in this solution?
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about the project.
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80-890 Gdansk, Poland