Metric to validate
Higher retention
Related delivery experience helps us plan this area. We will define the baseline and target for higher retention using your business data.
Loyalty · Industry: Retail
Coupons, personalization and push notifications designed to encourage repeat purchases
Segments, automated scenarios and product recommendations based on purchase history. Before work starts, we agree the scope and the measures that will show whether it works for your business.

Customers return infrequently and mass campaigns have low ROI. You need personalization and a direct channel.
Segments, automated scenarios and product recommendations based on purchase history.
Below are public GMI deliveries from this area. They demonstrate our delivery experience, but they do not promise the same outcome for a new product.
Proven in related deliveries
SFD app nominated for Mobile Trends Awards 2025 (Commerce). See how we helped SFD build a loyalty app: over 100,000 downloads and 4.9 App Store rating. Mobile app for sports shops.
View the deliveryProven in related deliveries
Mój Świat Książki reached 100,000+ downloads. See the bookstore loyalty app built with React Native, legacy integrations, catalog, and promotions.
View the deliveryPublic deliveries demonstrate our experience. The baseline and target for each metric will still be specific to your business.
Metric to validate
Related delivery experience helps us plan this area. We will define the baseline and target for higher retention using your business data.
Metric to validate
Related delivery experience helps us plan this area. We will define the baseline and target for bigger basket using your business data.
Metric to validate
Related delivery experience helps us plan this area. We will define the baseline and target for better return on campaign spend using your business data.
We examine the process, users, data and constraints, then agree which problem is worth solving first.
We design the key product journey and test it with the people who will actually use it.
We build the product, integrations and tests together. Progress and decisions stay visible throughout.
We release in stages, measure the agreed indicators and use the evidence to plan what comes next.
A service matched to this scenario
Loyalty programs connected with commerce, data and customer communication.
Next step
During workshops we align the goal, users, data and risks. Once the scope is agreed, you receive a fixed-price delivery proposal.
Have an app idea or need technological support? Write to us — we'll prepare a preliminary analysis and estimate within 48h. Projects that go through our DDT process (Discovery, Design & Technology) come with a price guarantee and a fixed-price agreement — a key differentiator for us.