Who implements Medusa? An analysis of 26 profiles in the official Medusa Experts directory

Sources checked on 10 November 2026.

This article is for the person choosing a partner to implement Medusa for a B2B store, a wholesaler or a manufacturer. We read every profile in the Medusa Experts directory and counted the labels Medusa displays for each company.

The takeaway for buyers: so much of the directory carries the B2B, ERP and PIM labels that they do not help narrow a shortlist. Only the combination of commerce and a mobile app is narrower. Base the final choice on evidence from a comparable project, not on the labels alone.

The table shows how many of the 26 profiles carry each label. Region means a market the profile says it serves, not the company's headquarters.

24 of 26 profiles carry the B2B label. A supplier saying “we build B2B commerce” is therefore not enough to make a shortlist. Instead, ask to see specific flows:

• contract pricing and a catalogue visible only to that customer,
• credit limits, approval paths and turning a quote into an order,
• roles and permissions inside the customer's company, plus an audit history,
• what happens to an order when the ERP does not respond.

18 profiles list ERP and 16 list PIM. These are directory labels, not verified experience or a reliability score for integrations.

Ask the candidate for a map: which system is the source of truth for price, stock, product and order, how retries work, what happens to a partially saved order and how the team detects silent data drift. A wall of system logos answers none of these questions.

8 profiles carry the Mobile app label and 2 carry App development; no profile has both. 10 of 26 profiles combine B2B, ERP and one of the app labels, which is 38.5% of the directory.

This matters when a programme includes more than a browser storefront: a field sales app, a loyalty programme, assisted ordering, native payments or offline work. Then the app, the commerce core and the ERP cannot be assessed separately. Keep teams on the shortlist that can describe shared decisions on sign-in, pricing, stock, releases and monitoring across all three layers.

20 of 26 profiles publish a minimum budget above zero. 11 of those 20 start at USD 20,000 or less (3 of them at USD 5,000 or less), and 9 start at USD 50,000 or more. These shares are based on the 20 profiles with a published budget, not on the whole directory.

A minimum budget helps judge fit in scale, but says nothing about delivery maturity. In the directory data, all 6 profiles without a budget have a “coming soon” status, so a missing budget does not mean a free service.

The table below is our editorial recommendation for buyers, not a ranking of companies. We did not assess any profile against these criteria.

The directory is a good place to find candidates, but its labels cannot confirm current team capacity, delivery quality, reference rights or business outcomes. The directory also changes: it listed 28 profiles on 13 September and 5 October 2026, and 26 on 10 November.

After shortlisting, check live projects, public packages, customer references where permitted, and hold a technical conversation about one flow similar to yours. We cover how to compare partners in Europe in our article on choosing a Medusa agency in Europe.

The data comes from the Medusa Experts directory published by Medusa, read on 10 November 2026 at 19:54 UTC: 26 profiles. For each one we count the regions served, the minimum budget and 14 specialisation labels. We count only labels displayed by Medusa. “App” combines the Mobile app and App development labels; no profile has both, so nobody is counted twice.

This article was prepared by gmi.software, a company that implements Medusa and headless commerce and has a commercial interest in this topic. gmi.software does not have a profile in the Medusa Experts directory. The evidence list is our editorial recommendation; keep this interest in mind when reading it, and do not treat directory labels alone as a basis for choosing.