Step 01
Discovery & Workshops
KPIs: cost per return, processing time, NPS.
Returns portal: submit in minutes, shipping label, statuses and automation. Fewer tickets and lower ops cost.
Returns overload support and customers have no visibility.
Submissions, labels, statuses and automated rules.
Next.js
Node.js
PostgreSQL
Shipping
DigitalOcean
Implementation Process
From discovery workshops to store launch—clear phases, one accountable team.
Step 01
KPIs: cost per return, processing time, NPS.
Step 02
Submission + status UX.
Step 03
Workflow and integrations.
Step 04
Rollout + optimization.
Self-service reduces tickets.
Customers see status and ETA.
Validation reduces mistakes.
Schedule a free consultation and get a preliminary quote within 48h. No obligations.
Have an app idea or need technological support? Write to us — we'll prepare a preliminary analysis and estimate within 48h. Projects that go through our DDT process (Discovery, Design & Technology) come with a price guarantee and a fixed-price agreement — a key differentiator for us.