App for customers and technicians: requests, SLA, photos, statuses and reporting.
Requests get lost, SLA is not measured, and customers have no status visibility.
Requests with priorities, SLA and statuses. Technician has checklist and photos.
Next.js
Node.js
PostgreSQL
React Native (optional)
DigitalOcean
Request process and KPIs: SLA, response time.
Request UX and technician panel.
Workflow, notifications, reporting.
Rollout and optimization.
You measure and improve service quality.
Customers see status and ETA.
Less chaos and manual work.
Schedule a free consultation and get a preliminary quote within 48h. No obligations.
Response within 24h • Preliminary estimate in 48h • No commitment
Have an app idea or need technological support? Write to us, and we'll prepare a preliminary analysis and estimate within 48h.